We will be recognised as the preferred city hotel group. Through dedicated leadership, teamwork and kindness we will demonstrate our consistent commitment to delivering caring service with style and grace. We will constantly enhance our Guest experience through our passionate people, ongoing innovation and leading edge technology. Our integrity, values and ongoing investment in our people and hotels will provide exceptional returns to stakeholders and ensure continued, sustainable growth. Through acts of kindness we will make a positive difference to our guests, our colleagues, our communities and our environment.